Booking Procedure Please advise if you wish to stay with us. You can phone, email or use our booking form. Alternatively, you can book directly on-line using our on-line booking partner. For confirmation we require a deposit for one night stay by cheque or Mastercard/Visa credit card details with valid expiry date and full address to confirm the reservation. If you confirm by credit card – we will only action your card in the event of cancellation of any part or whole of your reservation. We only hold your details as assurance of your arrival in the first instance. The exception to this policy is for telephone bookings and peak times when your deposit is actioned from your card and is nonrefundable upon confirmation of your booking In order to keep our prices competitive, your bill should be settled in cash, cheque (sterling) or traveller's cheque (sterling) to avoid credit card commission.  We would be obliged if you could make arrangements for this as our floor limit for credit cards only covers deposits. Cancellation Policy We will always try to resell rooms if you must cancel your reservation following confirmation. Should you have to cancel your reservation or any part of your stay, the deposit for one night is non–refundable. If not already actioned - the charge applies then. The full charge may be due for your reservation, if cancellation is within one week of arrival. A "no show" will be charged in full.