Booking And Cancellation Procedure
Booking
Please advise if you wish to stay with us. You can phone, email or use our booking request form. Alternatively you can book via our on-line booking partner,.
For confirmation we require a deposit for one night stay by cheque, Debit Card or Credit cards: Mastercard/Visa details with valid expiry date beyond the reservation arrival date and full address to confirm the reservation.
The exception to this policy is for telephone bookings, peak times, special events and more than three months advance booking, when a deposit of 75% of the total cost will be required to reserve the reservation and is non-refundable upon confirmation of your booking. Large group booking require full payment upon confirmation of the reservation.
Your bill may be settled by cash, Debit cards, Credit Cards or Cheque (Sterling).
Cancellation
We will always try to resell rooms if you must cancel your reservation following confirmation. Should you have to cancel your reservation or any part of your stay, the deposit for one night is non refundable. If not already actioned - the charge applies then. The full charge may be due for your reservation, if cancellation is within one week of arrival. A "no show" will be charged in full. If you wish to cancel a booking which you have been made through a third party/booking agent, like late rooms, bookings.com etc, please direct the cancellation through them. If you have not cancelled via the right channel you will charged for the booking.
